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September 18, 2009

Post Strikes by Royal Mail – Delivery Update for labels4kids

Postal strikes have been ongoing since around the middle of August in parts of the UK and may now be going UK wide.  This has finally hit the media as well.

What the strikes mean is that 1st class is not arriving next day and we have also been advised when we phoned Royal Mail that the backlog sent out between mid August and the 5th September are being sorted as second priority to new mail.

For a regular update from the Royal Mail website you can go to :

 http://www.royalmail.com/portal/rm/content1?catId=1000002&mediaId=99700760

The current advice is that 1st class is taking 8 working days or so. We are not able to claim for lost post for 20 working days but if it has not arrived within 10 working days then Labels4kids has decided in most cases to rerun anyway to save you waiting any longer.  Please do let us know after 10 working days from your dispatch date and we will probably rerun for you if appropriate.  We feel it would not be appropriate for a rerun if Royal Mail decides to go out UK wide for any period of time and so the reruns would also be held up.  We are keeping upto date with this to monitor the situation.

We are having quite a few of these queries and we cannot rerun them all immediately.  As you can appreciate, some orders we have sent are arriving at their destination eventually and as we have also reran the order in good faith but our customers are not wanting the reruns this is costing us money and time as a result of  Royal Mail strikes which are out of our control.

Please bear with us as we share your frustrations and are trying to do our best for you. 

Ensuring you of our best intentions at all times,

Ann-Maree Morrison

Director of Labels4Kids Ltd

September 10, 2009

Post Summer Review

Once those kids are back at school and you’ve been praying for it for the last couple of weeks it seems eerily quiet around the house! Been thinking about the summer and how it was this year.
In Scotland it was a wash out apart from the first couple of weeks. We went to Florida this year which apart from having money, drivers licenses and passports stolen the night we arrived was otherwise a massive hit with the family…a massive hit to the wallet too though I might add!
It was way to hot for us but then got to be better than rain and in hindsight it was great to do. I think we would go October next time so it is a little quieter and much cooler. We found the thunderstorms a novelty and were never so scared in our life with one that hit like a mini tornado whilst sitting under cover (or not as the case may be) of the Seaworld whale show arena. The water flew in sideways and so did the lightening. Everyone was drenched to the skin and screaming. Quite a novelty now but not much fun at the time.
I think the kids had a great summer. The older 2 spent their lives out on the tennis courts and the younger one just naggged mum non-stop about which friend we could ring and when they could come over and whether I had rang them AGAIN yet.
Reviewing the summer holidays though I really do think they are far too long. Why don’t they add some weeks on to Christmas when it is dark and cold and no one can get out of bed, or February when it is still dark and miserable, especially in Scotland. The kids minds have turned to mince over 8 weeks off and they are having to relearn everything they learnt last year.

Has the Government got it wrong? Should holidays be spread more evenly over the year? What do you think? Are you a Teacher and what do you think?  Let us know and we’ll publish the feedback.