100% money back guarantee / worldwide shipping / iso9001 certified

Customer Service

 

Contact Us

If you need to contact us we prefer you to complete the following form - we endeavour to answer .

We endeavour to answer emails and phone messages within 24 hours. If you prefer to call or write to us our details are:

Labels4kids Limited  PO Box 21541,

Stirling, FK7 9YR,

United Kingdom

(Company Registration No. SC294860)  VAT Number 897 7377 40 

Registered address in Terms and Conditions.

 

 

Shipping & Delivery
We always post 1st class within the UK but we offer FREE FIRST CLASS POST FOR ORDERS £20 OR MORE!  Delivery costs are subject to change at any time and will be updated on the website.
 
After production, delivery time is determined by method chosen at checkout.  Your labels should be with you within 2 weeks of ordering but please refer to specific product page for more information as some woven products take a little longer. Express or Special Delivery does NOT mean that labels can be produced any faster but does mean that your delivery is guaranteed next working day following despatch.

POSTAGE RATES from March 2013

UK Postage Rates:

Labels Goods Value

Post   excluding vat £

Post   including vat £

UK Regular Post

 

 

Up to £20

1.25

1.50

£20.01 to £70

0

0

£70.01 to any value

25.00

30.00

£500.01 to any value

25.00

30.00

UK Recorded Post

 

 

Up to £20

2.50

3.00

£20.01 to £46

3.33

4.00

UK Special Delivery (means tracked and signature required on   delivery. Not for Post Office Boxes)

 

 

Special Delivery to £100

6.25

7.50

Special Delivery to £500

10.00

12.00

Special Delivery over £500

25.00

30.00

UK Split   Postage (fastest item/s sent ahead of rest)

 

 

Split   Postage to £500

3.75

4.50

Split   Postage over £500

40.00

48.00

EEC Postage Rates:

Labels Goods Value

Post   excluding vat £

Post   including vat £

Airmail or equivalent

 

 

Up to £20

0

0

£20.01 to £46

0

0

£46.01 to £100

5.00

6.00

£100.01 upwards

15.00

18.00

International signed post   (tracked and signature required on delivery. Not possible to Post Office   Boxes)

 

 

International signed to £46

7.92

9.50

International signed  £46.01 to £100

10.42

12.50

International signed £100.01 to £500

15.00

18.00

International signed over £500

41.67

50.00

International outside the EEC including USA

Labels Goods Value

Post   excluding vat £

Post   including vat £

Airmail or equivalent

 

 

Up to £20

2.50

3.00

£20.01 to £46

4.58

5.50

£46.01 to £100

7.08

8.50

£100.01 upwards

15.83

19.00

International signed post   (tracked and signature required on delivery. Not possible to Post Office   Boxes)

 

 

International signed to £46

9.58

11.50

International signed £46.01 to £100

12.08

14.50

International signed  £100.01 to £500

17.08

20.50

International signed over £500

50.00

60.00

 

Privacy & Security

All references to 'our', 'us', 'we' or ‘business’ within this policy and within the opt-in notice are deemed to refer to Labels4Kids

We endeavour to protect your personal privacy. We provide this privacy statement to help you to understand what we may do with any information that we obtain from you. By providing your personal details to us, you signify your acceptance of our Privacy Statement. If you do not agree to this statement, please do not provide your personal details to us. This privacy statement is incorporated into, and part of, the Terms and Conditions, which govern your use of the site in general. We will use your information for the purposes set out below.

We may need to update this privacy statement from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version. Any changes will not apply to data provided prior to the posting of an amended version.

Collecting Personal Information

You may choose to provide us with personal information if, for example, you: contact us with an enquiry; register on the site, fill out an order or marketing form with your personal information included; request us to provide you with information; or enter a competition.

You have the opportunity to decide whether or not to receive communications from us at any point where we request information about you.

By providing any personal information to us, you fully understand and clearly consent to the transfer of such personal information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing by us will be in accordance with this privacy statement.

Use of Cookies

Change your cookie privacy settings here

We do not use "cookies" to help us gather and store information about visitors to our site. A cookie is a small data file that our server sends to your browser when you visit the site. We may however compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related site information.

Use of Information

We will use information collected from you in the following ways:

Marketing Communication We may use your personal information in order to communicate with you about our products and services and those of our business. However, you will be able to choose whether or not to receive such communications when you first provide personal information to us. You may also unsubscribe from such communications at any time (see "Unsubscribe Instructions” below).

Marketing analysis We may use information for internal marketing analysis, for example, to assess trends amongst our consumers or to measure the amount of traffic to our websites. We may also share non-personal information with others, such as advertisers, in aggregate anonymous form, which means that the information will not contain any personally identifiable information about you.

Transactional purposes We may use your personal information in order to respond to your queries and requests and to manage transactions such as credit card payments for any goods that you order from us or any of our agents, or for the fulfilment of such transactions (e.g. delivery). The personal information you provide may be used by an authorised vendor to fulfil that order.

Third party offers We will obtain your permission before we send you any communications from third parties.

Sale and Transfer In the event of a sale, change in control, transfer of substantial assets, reorganisation or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us.

Administration and Data Management We may transfer your personal information to third parties under confidentiality obligations when the performance of any service in relation to the activities above is sub-contracted (e.g. the administration of a marketing campaign).

Legal purposes We may disclose your personal information if permitted by law or required to do so by law or where we believe such action is necessary in order to protect or defend our interests or the interests of our customers or users of our site.

Your acceptance of the Terms and Conditions of use of this site, which include this Privacy Statement, constitute the granting of consent to the use and disclosure of your personal information for the purposes set out above.

Unsubscribe instructions

You will have an opportunity to unsubscribe whenever we communicate with you. If you would like to unsubscribe from Labels4Kids marketing or other communications send your instructions to Labels4Kids, PO Box 21541, Stirling, Scotland, FK7 9YR or email to sales@labels4kids.com.

Security

We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, or information stored on our servers, will be free from unauthorised access by third parties.

In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavour to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail.

Access to your Information

At your request, where the law requires us to do so, we will confirm what personal information we hold about you, update your information, remove your information and/or correct any inaccuracies in such personal information if you contact us using the details provided above. We will make every effort to respond to your request in a timely manner.

Links

This site may contain links or references to other Web sites outside of our control. Please be aware that we have no control over these sites and our privacy statement does not apply to these sites. We encourage you to read the privacy statements and terms and conditions of linked or referenced sites you enter. We do not accept links from sites with adult related material and so do not knowingly have any links to such sites.

© Labels4Kids, PO Box 21541, Stirling, Scotland, FK7 9YR. 2004-2012. All rights reserved.

Version 3.0 dated 08.06.12

Returns & Replacements
100% moneyback guarantee…and really happy with labels4kids.

At Labels4kids we believe in giving you a wide choice of high quality products for labelling.  We’re confident that you will have a pleasurable shopping experience and you’ll be on cloud nine about our products and our service.

We’re so sure of this that we offer you a 100% Money-Back Guarantee. If you don’t love us then we’ll give you your money back. All we would ask is for your honest feedback so that we can improve our service for future customers.

The legal chat

Your money back guarantee: Under the distance selling regulations you have the right to 7 days to cancel your order for non-personalised goods without having to pay anything.Labels4kids gives you additional time so that you have a full 28 working days from the date we post the goods to exchange or refund if you are not 100% happy. If you have already received your order we will ask you to return your order to us in its original condition, at your cost and risk, within 21 days of you telling us you wish to cancel. If you have not exchanged the product, you will then receive your money back to your original card, bank account or paypal account.

 

Ordering
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus id massa. Pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo.
Payment, Pricing & Promotions
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus id massa. Pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo.
Viewing Orders
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus id massa. Pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo.
Updating Account Information
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus id massa. Pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo.